Get in touch
Questions about rooms, pricing, or business storage? Our team is here; call, message, email, or visit us in Al Malqa.
We respond quickly
Most messages get a reply within one business hour during office hours. Phone is fastest. Business storage enquiries (5+ rooms, special requirements, or recurring deliveries) go to a dedicated account team; just mention "business" in your message and we'll route you straight there.
Head-office hours until our September 2026 opening
Pick your channel
Different questions need different speeds. Here's the fastest way to reach us depending on what you need.
Phone
Fastest for urgent questions: locked out, payment issues, immediate availability. 920 017 638.
Best for casual chat; sizing help, sending photos of items, quick "is X available?" questions. Same number.
Best for detailed enquiries, business quotes, or documentation. Replies typically within 2 business hours.
In person
Drop by during office hours. See the facility, ask questions, browse rooms in person. No appointment needed.
Before you reach out
Many common questions are answered in our knowledge base; saving you time before you even call.
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Pricing & sizes Full price list and size visualizations on the rooms page and size guide.
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FAQ Common questions about contracts, access, security, and payment on our FAQ page.
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How storage works Step-by-step walkthrough of booking, access, and management on the how it works page.
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Business storage details Inventory, archives, VAT-compliant invoicing on our business storage page.